What types of personal assistant services do you offer?
We provide comprehensive personal assistant services including business support (calendar management, travel coordination, executive administration), household management (staff coordination, property oversight, vendor management), and lifestyle concierge services (travel planning, event coordination, personal errands).
How do you ensure confidentiality and security?
We maintain the highest standards of confidentiality through strict NDAs signed by all team members, secure communication channels, thorough background checks on all staff, and compliance with Swiss and EU data protection regulations (including GDPR). Your privacy and discretion are guaranteed.
What geographic areas do you serve?
While based in Switzerland (Steinhausen, Canton of Zug), we provide services worldwide. Our network of trusted partners and our founder's international experience enable us to deliver exceptional service regardless of location.
How do you customize services for each client?
Every client receives a personalized service plan tailored to their unique needs, preferences, and lifestyle. We begin with an in-depth consultation to understand your requirements, then design a modular service package that can be adjusted over time as your needs evolve.
What is the typical response time for requests?
Urgent requests are handled immediately. Standard requests typically receive attention within 2–4 hours during business hours. We offer 24/7 availability for clients who require round-the-clock support.
How do you handle billing and pricing?
We offer flexible pricing models including hourly rates, monthly retainers, and project-based fees. Pricing is transparent and discussed during the initial consultation. We tailor our pricing structure to match your usage patterns and budget preferences.
Who are your typical clients?
Our clients include executives, entrepreneurs, high-net-worth individuals, family offices, and busy professionals who value their time and seek premium, reliable personal assistance.
How do I get started?
Simply contact us for an initial consultation. We'll discuss your specific needs, explain our services in detail, and create a customized solution that fits your lifestyle and requirements. Reach us at hello@elysia-services.com or +41 79 645 92 64.